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In certain situations, personalities with Mystique have a certain advantage. They think before speaking. They observe. They watch. Mystique is the language of listening. These communicators edit what they say,...
Right now, as I type this, I’m prepping for a segment on ABC’s “LIVE with Kelly and Michael” show. Want a sneak peek? I’ll be giving an insider scoop on...
Spam is usually something that clutters our inboxes with ads for fake Rolex watches. But the principles of spam apply to ALL communication: every meeting, every phone call, every comment...
Do you know the Elf on the Shelf? He’s Santa’s naughty little helper. We caught the Elf on the Shelf provoking some mischief, here in this video for you. What...
True story… The moment I walked on stage for a recent big speech, my microphone died. No sound. Yikes. How can you over-deliver for your client if the audience can’t...
You’ve probably experienced that tense moment when conflict arises… when furious glances dart across the conference table, or screaming matches erupt in the hallway. (Awkward!) Yet, conflict can be a...
We’ve all had that cringe-worthy board room feeling. Your heart is pounding. Your palms are clammy and your mouth is dry. It’s time to pitch your big idea, and you...
What’s your Halloween personality? Are you devilish or angelic? Ghoulish or glamorous? Normally, I show you how to be more authentic. But Halloween is different. For one night, you...
Have you ever experienced love at first sight? You were enamored. You were captivated. You hung on every word, and everything about him or her was wonderful. Everyone who came...
You know this feeling… It’s when you’re reading a book, and you’re so consumed that you don’t notice time going by because you’re so immersed. When researchers look at the...
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